WHAT IS USSD POS?

USSD POS is a mobile and web app for savings, investments and payments. It is a secure, fast, and convenient way for everyone to access savings and investment products that were otherwise reserved for the elites. Your savings and investments attract interests up to 15% per annum (exclusively on USSD POS). USSD POS helps you achieve your goals through a competitive bouquet of savings, investment and payment options suited to your preferences and purpose. You get to save as much as you have and at your own pace (daily, weekly or monthly). USSD POS also provides you with the financial discipline to stop excessive spending and plan by letting you save funds conveniently.

WHY USSD POS?

USSD POS is more than just one thing; it is an array of exciting offerings that liberates you financially:

• You get up to 11% interest per annum on your saving
• Guarantees a massive 15% Return on Investment (ROI) per annum
• Save money on every recharge and bill payment
• Earn an income by becoming an agent or money merchant
• A 24/7 responsive customer support system to give you a smooth experience needed to achieve your goals

HOW CAN I GET STARTED?

Registration is easy, either on the web or the mobile app.

• Download the mobile app from Google Play Store, IOS App store or visit www.ussdpos.com.ng
• Provide your current email address and valid phone number ready to go.
• Click SIGN UP on the board page, fill in your first name, last name, email address and a password and then click SIGN UP under the form.
• A welcome email will be sent to your email address, kindly click to verify your account and log in.
• A 24/7 responsive customer support system to give you a smooth experience needed to achieve your goals

HOW LONG DOES THE PROCESS TAKE TO REGISTER?

Less than a minute

HOW DO YOU VERIFY MY INFORMATION FOR SECURITY REASONS?

You get a notification email to confirm every login and transactions on the app, every time.

WHAT DOCUMENTS DO I NEED TO REGISTER?

None

CAN I REFER FRIENDS?

Yes, a referral link exists on your app. Whenever you refer a friend, you earn N100 per referral after they make their first savings of at least N1000.

HOW DO I SAVE?

To start saving or investing on the USSD POS app:

• Visit the website (www.ussdpos.com.ng) or download the App on Google Play Store or iOS store to create an account.
• Set your withdrawal account and withdrawal pin.
• Select from a list of available savings products that suit your needs, enter the saving amount, indicate the saving plan, frequency, and confirm your transaction.
• Kindly note that the minimum amount you can save is N100 (One hundred Naira).

CAN I PAUSE MY AUTOMATIC SAVINGS

Yes. Simply go to your savings plan, click on settings and then change automatic debit to “manual debit”.

WHAT ARE THE AVAILABLE SAVINGS PLAN ON USSD POS?

• My USSD POS: This savings plan allows you save for a minimum of 3 months with an interest rate of up to 12% (per annum)
• My KopaMoni: This is a specialised savings plan for Youth Corps members that allows for an interest rate of up to 13% (per annum)
• Target Savings: With Target Savings, you can save to achieve your specific goals. For example, Summertime Santorini vacation with bae or buying your dream car or the next iPhone. Dream it, save it!
• Fixed Deposit: Enjoy up to 15% (per annum) interest rate on all your fixed deposits.
• Group Savings: Don’t be the one in your group that won’t allow your friends to say ‘All my guys are ballers’. With USSD POS, you can achieve far greater goals by inviting friends, family and colleagues to save with you.

I AM INTERESTED IN INVESTING, WHAT SHOULD I KNOW?

You can book your investment via the USSD POS app and earn up to 15% interest rate per annum depending on the amount and plan. Additional features and benefits of our investment plan include:

• Top up on already booked investment
• Request for investment liquidation via the app
• The minimum amount that can be invested in this category is N500, 000
• The minimum tenor is 90 days (3 months) while the maximum tenor is 360 days (1 year)
• Interests are paid either upfront (if requested) or at maturity

CAN I EARN AN INCOME FROM THE USSD POS APP?

Yes. We call it agency banking. To become a USSD POS agent, you need to request for a USSD POS MPOS. You will pay an onboarding fee of N15,000 in order to acquire one USSD POS MPOS terminal. The USSD POS app also allows our agents to carry out transactions at lower charges and also earn commissions on every transaction:

• Cash Out: This is withdrawal transactions that attract charges as low as N5.5 for N1,000, N11 for N2,000, N16 for N3,000, N55 for N10,000, N12o for N20,000 and so on.
• Transfers: You can transfer from your wallet into any commercial bank account at reduced charges.
  • Amount lesser than N5, 000 attracts a charge of N8.50.
  • N5, 001 – N50, 000 we charge N21.25
  • For any amount above N50, 000 we charge N37.50
• Airtime/Data Purchase: You can buy airtime on all networks and earn a 1% chargeback as commission.
• Cable TV Subscription: You can perform cable TV subscriptions and earn N5O chargeback on all amounts.
• Utility Bill: Electricity bill payments can also be made on the app.

WHAT DOES IT MEAN TO BE A SUPER AGENT

Super-agents are ambassadors of USSD POS who have multiple agents under their purview and provide them with end-to-end operational support.

HOW CAN I BECOME A USSD POS SUPER AGENT?

To become a super agent with USSD POS, you have to acquire a minimum of 10 MPOS (Mobile Point of Sales) terminals. You will be required to pay a sum of N10,000 per unit of MPOS terminals, this amount include ACTIVATION, ADMINISTRATION AND ONBOARDING fee. You will sell to agents and register them under you. However super agents must not sell to their agents for any amount more than N15,000 per unit of MPOS terminal. As a super agent, you earn a commission on all cash-out transactions carried out by your agents. You earn 0.2% commission on cash-out transactions of 0 – N10,000, 0.02% on N10,001 – N49,999 and N0.01% on N50000 and above.

HOW SAFE IS MY MONEY?

All investment assets are insured by NDIC on behalf of savers. This makes your money absolutely safe.

HOW DO I FUND MY ACCOUNT?

You can either fund your account via the following means:

• With your debit card. Cards allowed include Verve, Mastercard, Visa
• GTB *737# code
• Bank transfers

HOW DO I INVEST IN FIXED DEPOSIT?

Just like savings, select the fixed deposit option from the drop-down icon and provide the necessary details which include the amount you are investing with the fixing tenure, that is the maturity date for the investment, then confirm your transaction. Note, the minimum amount you can fix is #50,000 (Fifty thousand naira).

HOW DO I WITHDRAW MY MONEY?

Provide your bank account details, enter the amount you wish to withdraw, provide the secret answer to your secret question when required, and confirm the transaction.

CAN I MAKE THIRD-PARTY TRANSFER?

No! You can only send money to an account linked to your BVN. This measure is put in place to make your account secure.

CAN I WITHDRAW MY SAVINGS OR LIQUIDATE MY INVESTMENT BEFORE THE TERMINAL DATE?

Withdrawal before terminal date is not encouraged because the USSD POS app is designed to help you set targets and imbibe a committed saving culture. However, in exceptional cases, you can call the help contact for such withdrawals. Kindly note that you will be charged such withdrawals.

IF I FORGET MY PASSWORD, HOW DO I RETRIEVE IT?

Launch the USSD POS app, input your phone number or email address and click on forgot password. A password reset link will be sent to your email address.

WHAT SHOULD I DO IF MY PHONE GOT STOLEN?

USSD POS installed on your phone is secure, so your money will be safe. In case you misplace your phone:

• Install USSD POS on another device and log in.
• Click settings on the dashboard, then change your password
• Go through your transaction history to be sure it has not been tampered with.
• Notify us if you notice any issues.

WHAT IF I DON’T HAVE ACCESS TO ANOTHER SMARTPHONE?

Simple! Kindly put a call through to us stating the phone number linked to the account to avoid intrusion.

DOES USSD POS HAVE AN OFFICE?

Yes. USSD POS is a product of CapitalSage Limited (RC 1507157) with offices located in Lagos, Kano and Ibadan. Click here to view addresses.

WHICH MOBILE PLATFORMS SUPPORT THE USSD POS APP?

Android and IOS

WHAT ARE THE BENEFITS OF THE APP?

It’s easy, you incur no additional charges, and it saves you time as you do not have to chase your account officer or wait in the bank. It doesn’t matter who you bank with; you can access our services.

HOW SECURE IS MY FUND ON USSD POS APP?

Your funds are 100% secured as the money saved in a National Bank’s vault. The USSD POS app also has world-class internet security (256 bits SSL encryption) to protect your data from fraud. Also, all investments are insured by the NDIC.

WHO SHOULD I CONTACT IN CASES OF SUDDEN EVENTUALITIES?

Call the customer care number 08104386082 or send us an email to support@USSD POS.ng